Troubleshooting

How to fix common Lightspeed errors when importing data into Clerk.io

See how to get Data Sync running if your Lightspeed webshop returns an error.

Uncaught ReferenceError: Clerk is not defined

If you see this error message, it means Clerk is not being defined in the website.

The most common cause for this is the Clerk.io tracking Scripts not being implemented in the appropriate places.

Click here to view the implementation process for inserting both the Order Tracking and Visitor Tracking scripts.