- Clerk.io Help Center
- Working with Clerk.io
- Troubleshooting
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Working with Clerk.io
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Using Clerk.io on Other / Custom Platforms
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Using Clerk.io on Shopify
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Using Clerk.io on Magento 1
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Using Clerk.io on Magento 2
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Using Clerk.io on WooCommerce
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Using Clerk.io on Prestashop
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Using Clerk.io on BigCommerce
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Using Clerk.io on Shoporama
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Using Clerk.io on Shopware 6
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Using Clerk.io on DanDomain
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Using Clerk.io on Lightspeed
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Using Clerk.io on SmartWeb / HostedShop
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Using Clerk.io on DynamicWeb
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Using Clerk.io with Any Email Client
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Using Clerk.io with Copernica
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Using Clerk.io with Autopilot
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Using Clerk.io with Active Campaign
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Using Clerk.io with Marketing Platform
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Using Clerk.io with MailChimp
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Using Clerk.io with MailUp
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Using Clerk.io with Apsis
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Using Clerk.io with UbiVox
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Using Clerk.io with CleverReach
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Using Clerk.io with Google Ads
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Using Clerk.io with Act-On
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Audience Integrations with Facebook
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Using Clerk.io with DotDigital
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Using Clerk.io with Klaviyo
Why are the Clerk.io elements not displayed when I activate them in an extension or plugin?
Check the most common issues when elements do not show up.
When implementing Clerk.io on your webshop, you might see that your changes do not take effect when using an Extension.
Often this happens because of one of these reasons:
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You have an external cache system like CloudFlare, which is still displaying the old version of the page, without the sliders or search.
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You have a pagebuilder or other plugin that is blocking the Clerk.io extension from adding the elements.
If using an external cache make sure that you clear the cache completely after you have saved your changes in the extension.
If you have already tried this, or do not use an external cache, the elements are likely not showing up because another extension or a Pagebuilder is blocking the extension from inserting the Content.
In this case, you need to treat your setup as a Custom Platform Setup and manually insert the embedcodes.
Check this guide for how to do this with Website Content.
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